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Introduction to Dealer Diagnostic Tools

With the advance of modern vehicle technology, it is becoming critical to be able to do ‘Total Vehicle Diagnostics’. This means using the dealers equipment, systems and software.

This training course is aimed at helping independent workshops and vehicle technicians, who want to go ‘Dealer Level’ with their diagnostics.

This introductory 2 day training course will go through the important aspects of dealer diagnostic tool purchase, set-up and use cases.

We will use the VW ODIS system, BMW ISTA, PSA and DiagBox including PassThru.


Course Content

  • System Software Operation & Use 100% 100%
  • Dealer Diag for independent garages 70% 70%
  • Wiring Diagrams and Technical Info 33% 33%
  • Dealer Diag Fault Finding Process 33% 33%
  • Dealer Diag Flash Updates and Programming 33% 33%
  • Setup and Configuration 10% 10%
  • Where to Buy 10% 10%

More Detailed Information

Dealer Diagnostic Information System training has been designed and written with the independent operator in mind. The advancement of the modern motor vehicle has led us to a situation where we must be able to diagnose, repair, reflash, code and program a multitude of components to complete the repair and get to the invoice stage. This course covers the key manufacturers diagnostics and information solutions.

Going ‘dealer level’ with your diagnostics may seem daunting, but in reality, with some training and support, it is fairly straight forward. In fact, once you’ve made the change, you will look back an wonder how you ever managed doing things the ‘old’ way. With the demise of several of diagnostic equipment companies, who previously offered ‘dealer level diagnostics’, using with genuine dealer equipment in your workshop is the only way for go-ahead businesses and technicians to maintain and grow their business.

As vehicle technology continutes to advance at break-neck speed, dealer diagnostic solutions are the only realistic option to offer your customers the service you want to.  With our pre-course set-up support, the face-to-face training and the post course help and guidance, we’ll help you make the transition from make-do diagnostics to can-do diagnostics.

This training course will enable you to get up and running with the various diagnostic systems, to them effectively in your own business processes and to enable you to be in control of the diagnostic and repair process from initial fault right through to the fix (and the invoice).

This training course covers the following subject matter areas:

  • Dealer level from an independent repairs viewpoint.
  • Dealer Diag design philosophy, operation and use.
  • Hardware and software requirements (installation and updating).
  • Dealer Diag for the independent mind.
  • Joined up diagnostics, information and repair.
  • Best use of wiring and technical information.
  • Guided fault finding processes.
  • Flash programming, version management, adaption and coding.

The training course is delivered in a technician friendly manner. There is a mix of both workshop and class room sessions appropriate to the subject matter. There are also ample opportunities to get hands on with the system and appropriate test vehicles.

Places on this course are strictly limited in order to ensure a quality training experience for all participants.