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Diagnostic Assistance – Ask A Clever mate

Diagnostic Assistance – Ask A Clever mate

 Diagnostic Assistance – Ask A Clever Mate – he’ll help solve your problems.

So, is it like Auto Data? Does it have service schedules? Can I look up service instructions? These are some of the questions  we get from new subscribers. Sometimes, before they become our clients, vehicle technicians may not easily understand what Diagnostic Assistance is.

Diagnostic Assistance – Ask A Clever Mate, and it really is. Diagnostic Assistance does exactly what it says. It assists you with your diagnostics.

When you get stuck part-way through a job, Diagnostic Assistance – Ask A Clever Mate; when you want to research a problem car that is due in, Diagnostic Assistance – Ask A Clever Mate; when you want to learn more about diagnostic principles, Diagnostic Assistance – Ask A Clever Mate. When you are struggling to know how the fault code is set, Diagnostic Assistance – Ask A Clever Mate. When you don’t ‘really’ understand how the AdBlue system works, Diagnostic Assistance – Ask A Clever Mate.

For so many technicians Diagnostic Assistance software is their go-to resource for help, guidance, learning and inspiration.

Where did Diagnostic Assistance Come From?

Diagnostic Assistance has been an active product since the early 2000’s. It was the brain child of two super-keen diagnostic techs, Steve Bird and Simon Capon, who were later joined by the well know Diagnostic Expert James Dillon. The product was initially launched with the support of the Garage Equipment Association.

After a couple of years, Pico (yes, them of oscilloscope fame) asked that the Diagnostic Assistance authoring team custom develop some of component tests for the Pico software. This relationship exists still today, as the eagle eyed technicians may have spotted some of our content embedded under license to Pico. This prestigious technical partnership, cherished by both parties, is still going strong today.

Check out Pico Scopes here: https://www.picoauto.com/

In the mid 2010’s, James took the helm of Diagnostic Assistance building it into the allround capable software that we see today. Diagnostic Assistance currently sits as part of the Technical Topics family of products. It fits really well, levering huge benefits and capitalising on the expertise from the TTHQ training school and training team.

Check out Diagnostic Assistance here: https://www.diagnostic-assistance.co.uk/

Content Development Teamwork & Dreamwork

The technical content for Diagnostic Assistance is created by the Technical Topics training team of crack instructors. Master Technicians &  Diagnostic Technicians, each with their own individual area of expertise. This ensures that your subscription contains the latest, up-to-date subject matters and technical developments, meaning that the help you need lies within the Diagnostic Assistance software.

We major on vehicle systems and how to diagnose and repair them. The software will also develop your understanding of how things work, which will enable you to get to a first-time-fix.

How is it used by most people?

Most people use the Diagnostic Assistance in one of three ways:

Way 1: On-the-job information. During a difficult diagnosis, the Diagnostic Assistance can fill gaps in your knowledge which will enable you to move through the gears in your diagnostics to get to a successful conclusion.

Way 2: Preparation for a job which is coming in. Research how stuff works, how to test and what you should be expecting.

Way 3: Learning at your pace in your place. You can browse our virtual training school for lessons on a wide variety of automotive technical and diagnostic subject matter. We provide you with two installation per license, one for at home and one for at work.

Diagnostic Assistance will earn you the subscription over and over again. It’s the best investment in diagnostics that you’ll make this year.

Get yours  at the link below: https://techtopics.co.uk/product/diagnosticassistance/

 

 

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Diagnostic Assistance Version 16 Final Update

IMPORTANT Diagnostic Assistance Final Update for Windows 10

During December we released a free update for Diagnostic Assistance Version 16.

This update, the final update for Version 16, enables it to run under the current iteration of Windows 10 (20H2).

IT IS IMPORTANT THAT YOU UPDATE AS SOON AS POSSIBLE OTHERWISE YOUR SOFTWARE MAY STOP WORKING.

Q. Why is this happening?

A. After 1st March 2021, Diagnostic Assistance Version 16 will no longer be supported (there will be no more maintenance releases). This is due to the software platform which Diagnostic Assistance V16 is written in is no longer supported by Windows (it was based on Windows 7 technology).

Q. Why are you stopping support for Diagnostic Assistance V16?

A. The official support from Microsoft for Windows 7 has stopped.

Q. Will I still be able to use my Diagnostic Assistance V16?

A. Yes you can still use Diagnostic Assistance Version 16. However, it is likely that future Windows 10 updates could cause problems running Diagnostic Assistance Version 16. It is likely, as newer versions of Windows 10 are released, that eventually, Version 16 will cease to function due to technology changes in the Windows 10 operating system.

Q. Is this the end for Diagnostic Assistance?

A. No, in anticipation of Microsoft stopping support for Windows 7, we have based the latest Diagnostic Assistance Version 17 development on the Windows 10 platform.

Q. Why this a sudden change?

A. We have been working on the Diagnostic Assistance 17 software project for the past year, knowing that Window 7 was coming to the end of its life.

Q. Will Diagnostic Assistance Version 17 be free?

A. Diagnostic Assistance Version 17 is a new release with new content and will be a ‘paid for’ release. Your continued support buying our software enables us to develop new content and support the Diagnostic Assistance platform.

Q. What new stuff is there in Version 17?

A. There will be around 521 topics in version 17. We have added new sections on AdBlue, SCR and NOx systems for diesels. We have added new component tests, added new fault code look-ups and new diagnostic tests. We have also added a new symptom analysis section to help guide you in your diagnostics. We have updated the other articles and technical subjects to reflect changes in vehicle technology.

Q. Will is still need the Blue USB Dongle to run version 17?

A. No. Although the Dongles worked very well, we felt it more convenient for you if we moved away from the USB. Therefore, we have decided to move away from hardware keys and move to an online license server instead.

Q. Will there be regular updates in the new version?

A. Yes. We have also implemented an automatic update feature in Diagnostic Assistance Version 17. This is one of the many benefits of upgrading. This will enable us to deliver new content to you automatically.

Q. Will I have to pay for these regular updates?

A. Diagnostic Assistance Version 17 has moved to an annual license model. This means that all of the new updates are included in the annual license fee.

Q. Will it be more expensive than DA V16?

A.  Pricing is being finalised, but we expect it to be the less than £300 per year. This will include 2 laptop/pc installs hosted on the same IP address (for one workshop/business).

Q. Why have you moved to an annual fee model for Version 17?

A. Software and content development is a very costly process. The annual license model is required to ensure that we can continue to keep the content and software up-to-date and proved you with the best product and back-up possible.

Q. What are the next steps?

A. Follow the link to raise a ticket to get your free maintenance release for V16 Windows 10. We will let you know when Version 17 is ready to go.