What’s My Level Quiz Stage 2
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So, is it like Auto Data? Does it have service schedules? Can I look up service instructions? These are some of the questions we get from new subscribers. Sometimes, before they become our clients, vehicle technicians may not easily understand what Diagnostic Assistance is.
Diagnostic Assistance – Ask A Clever Mate, and it really is. Diagnostic Assistance does exactly what it says. It assists you with your diagnostics.
When you get stuck part-way through a job, Diagnostic Assistance – Ask A Clever Mate; when you want to research a problem car that is due in, Diagnostic Assistance – Ask A Clever Mate; when you want to learn more about diagnostic principles, Diagnostic Assistance – Ask A Clever Mate. When you are struggling to know how the fault code is set, Diagnostic Assistance – Ask A Clever Mate. When you don’t ‘really’ understand how the AdBlue system works, Diagnostic Assistance – Ask A Clever Mate.
For so many technicians Diagnostic Assistance software is their go-to resource for help, guidance, learning and inspiration.
Diagnostic Assistance has been an active product since the early 2000’s. It was the brain child of two super-keen diagnostic techs, Steve Bird and Simon Capon, who were later joined by the well know Diagnostic Expert James Dillon. The product was initially launched with the support of the Garage Equipment Association.
After a couple of years, Pico (yes, them of oscilloscope fame) asked that the Diagnostic Assistance authoring team custom develop some of component tests for the Pico software. This relationship exists still today, as the eagle eyed technicians may have spotted some of our content embedded under license to Pico. This prestigious technical partnership, cherished by both parties, is still going strong today.
Check out Pico Scopes here: https://www.picoauto.com/
In the mid 2010’s, James took the helm of Diagnostic Assistance building it into the allround capable software that we see today. Diagnostic Assistance currently sits as part of the Technical Topics family of products. It fits really well, levering huge benefits and capitalising on the expertise from the TTHQ training school and training team.
Check out Diagnostic Assistance here: https://www.diagnostic-assistance.co.uk/
The technical content for Diagnostic Assistance is created by the Technical Topics training team of crack instructors. Master Technicians & Diagnostic Technicians, each with their own individual area of expertise. This ensures that your subscription contains the latest, up-to-date subject matters and technical developments, meaning that the help you need lies within the Diagnostic Assistance software.
We major on vehicle systems and how to diagnose and repair them. The software will also develop your understanding of how things work, which will enable you to get to a first-time-fix.
Most people use the Diagnostic Assistance in one of three ways:
Way 1: On-the-job information. During a difficult diagnosis, the Diagnostic Assistance can fill gaps in your knowledge which will enable you to move through the gears in your diagnostics to get to a successful conclusion.
Way 2: Preparation for a job which is coming in. Research how stuff works, how to test and what you should be expecting.
Way 3: Learning at your pace in your place. You can browse our virtual training school for lessons on a wide variety of automotive technical and diagnostic subject matter. We provide you with two installation per license, one for at home and one for at work.
Diagnostic Assistance will earn you the subscription over and over again. It’s the best investment in diagnostics that you’ll make this year.
Get yours at the link below: https://techtopics.co.uk/product/diagnosticassistance/
“Hello, It Mrs Jones here. I’ve got rid of my Diesel Golf and I’ve Bought and ID3. Are you guys OK to help me fix a problem with it? The battery seems to have gone flat.”
How are you going to handle the phone call in to your reception?
This call can strike fear into the heart of the unprepared garage, and lead to more questions. The unprepared garage may invite Mrs Jones to take a trip to the dealer, as they don’t know anything about electric VW Group vehicles. This is a huge mistake and a missed opportunity.
Mrs Jones’ problem might just be the 12 volt battery, but how will you know unless you’re trained and prepared?
Through attending a hands-on technical training course, aimed specifically at the VW Group vehicles, you could be the go-to VW specialist in your area, being a EV prepared garage business. The EV prepared garage will know what questions to ask and what to do when the vehicle arrives.
Low voltage charging systems on an EV don’t have an alternator – they have a DC to DC converter. Do you know how to test and diagnose this system? This is where the fault with Mrs Jones car could be.
The High Voltage battery can be charged via a DC rapid charge or an AC Fast charge, or an AC granny charger. Do you know how to test and diagnose these charge systems? This is where the fault with Mrs Jones car could be.
The onboard charger takes the AC input and flips it to DC to charge the main battery. Do you know how to test and diagnose this system? This is where the fault with Mrs Jones car could be.
The AC system plays a big part in thermal management of battery, drivetrain and charging. It may include a heat pump and use a high voltage compressor. Do you know how to test and diagnose this system? This is where the fault with Mrs Jones car could be.
Electric Vehicle Specialist Training VW Group Vehicles will help you fill the knowledge gap and offer a highly professional service to your customers.
The engine is different, the transmission is different, the brake system is different, the fuel source is different, the low voltage system is different, the heating and air con is different, servicing is different. Make this difference work to your advantage.
The harsh reality is, whatever your personal position on electric vehicles, they are coming and you need technical training to take advantage of the opportunity.
Find out more about the Electric Vehicle Specialist Training VW Group Vehicles at the link: https://techtopics.co.uk/electric-vehicle-volkswagen-group-vehicles/
We’re offering our unique 3 day, VW Group specific, Electric Vehicle Training course which will help you become the EV prepared garage in your area.
Using the most popular VW MEB platform (VW ID3, ID4, ID5 & ID6, Audi Q4 e-tron, Q5 e-tron, Seat Cupra Born, Skoda Enyaq), you will be trained and ready to take advantage of the business opportunities that the electric revolution will present to VW Group Specialists.
Read all about VW Groups road to zero strategy here: https://www.volkswagen-newsroom.com/en/on-the-way-to-zero-the-general-strategy-7226
Course places are strictly limited. Ideally, you have an IMI EV level 3 or IMI EV level 4 certificate, be working on VW group vehicles and be willing to take advantage that the EV revolution presents.